What Is an Inquiry?
An inquiry is made by filling out the contact form on the listings pages. With the Listdom Connect add-on, you can manage both received and sent inquiries for the listing author and the form submitter.

Received Inquiries Management
There are several ways to display and manage the received inquiries by the listing author and site admin.
1. Frontend Dashboard Menu
The add-on adds a new menu to the Listdom Frontend Dashboard called “Inquiries”. In this section, the received contact requests for the listings of the current user are displayed. The available options on this page are:

1. Search and filter form
Use this form to search the inquiries and filter them.
2. Inquiry
The inquiry (contact request) sent by site users. It includes the name of the listing in which the contact form is filled out, the date, name of the submitter, phone number, email address, and their message.
2. Received Inquiries Shortcodes
Use [listdom-received-inquiries] shortcode to display the received inquiries for the listings of the current user on any page of the site. The details of the shortcode outcome are the same as the Frontend Dashboard menu content.

3. WordPress Dashboard
To manage the received inquiries through the WordPress dashboard, navigate to Listdom → Inquiries. The available options on this page are:

1. Statuses
Here the different statuses of the inquiries that have at least one inquiry included are displayed. The “All” and the “Mine” are not statuses. The “All” refers to all of the inquiries and the “Mine” shows the inquiries related to the listings that the current user is their author. The status of an inquiry can be changed on the “Edit Inquiry” page. The available statuses are:
- Published: The published inquiries.
- Draft: The draft inquiries.
- Pending: The inquiries in the pending status.
- Trash: The trashed inquiries.
2. Bulk Actions and Filters
Use these fields to bulk edit or trash and also filter the inquiries according to their dates.
3. Inquiries Table
A list of the submitted inquiries in different statuses. The columns of this table are:
- Title: The inquiry title includes the submitter’s email address and the name of the source listing. The Pending and Draft statuses of the inquiry are displayed beside its title. You can click on the title to edit the inquiry details. Also, you can use the options under the title to Edit, Quick Edit, or Trash the inquiry.
- Date: The date of submission.
If you don’t see some of the columns, click on the “Screen Options” on the top right of the screen and mark the needed column names to display them.
View/Edit Inquiry Details
Click on each inquiry title or click the “Edit” link under the title to see the inquiry details. On this page you can see the following items:

1. Inquiry Title
The title of the inquiry is a combination of the submitter’s email address and the name of the source listing.
2. Inquiry
The inquiry details include the name, email, and phone number of the submitter. Also, the listing where the inquiry is submitted, the receiver (listing author), and the message are displayed too.
3. Publish
If an inquiry is in the pending or draft status, click the “Save As Pending” or “Save Draft” button. Other options in this section are:
- Status: Change the status of the inquiry to be:
- Published
- Pending Review
- Draft
The Published status is usable after the inquiry is published.
- Visibility: Select the visibility condition. Available options are:
- Public: The default, viewable to all.
- Password protected: Clicking this radio button followed by “OK” causes a further text box to appear, into which you can enter a password.
- Private: This option hides the content from the public completely.
- Published on / Published immediately: Select the publish date and time.
Sent Inquiries Management
Shortcodes
Use [listdom-sent-inquiries] shortcode to display inquiries the current user sends. This shortcode can be used on any page.
