Answer
If you’ve set up Listdom Pro and Subscriptions add-ons and configured a paid package but are encountering the “You do not have permission to add a listing” error for paid listings, follow these steps to resolve the issue.
Understanding the Issue
The error is related to user roles rather than the Listdom package configuration. Listdom adds two specific roles called “Listdom Author” and “Listdom Publisher” to the WordPress user roles designed to manage listing permissions effectively. The listings of the user with the Listdom Publisher role will be published automatically but the Listsom Author listings will be in pending status unless the site admin publishes them.
Steps to Resolve
Assign the New Roles:
- Navigate to the WordPress dashboard.
- Go to Users > All Users.
- Select the user experiencing the issue.
- Change their role to “Listdom Author” or “Listdom Publisher”.
Set Default User Role for New Users:
- Go to Settings > General in the WordPress dashboard.
- Set the “New User Default Role” to “Listdom Author” or “Listdom Publisher”.
- This ensures all new users have the appropriate permissions to add listings.
What Is the Difference Between Listdom Author and Listdom Publisher Roles?
The listings of the user with the Listdom Publisher role will be published automatically but the Listsom Author listings will be in pending status unless the site admin publishes them.
Higher Roles:
You can alternatively assign higher roles like “Author” or “Editor” but be aware these roles grant additional access beyond Listdom functionalities.
Why This Works
The “Listdom Author” or “Listdom Publisher” roles are specifically tailored to provide the necessary permissions for adding listings without granting excess capabilities that come with higher roles like “Author” or “Editor.” By following these steps, you should be able to resolve the permissions issue and allow users to add listings successfully.
