Answer
If you’ve installed a Listdom add-on but it’s not appearing on your website, follow these steps to troubleshoot the issue:
Add-on Installation
Make sure you installed the correct add-on on your WordPress website and also make sure that you activated the plugin. Each Listdom add-on is a separate WordPress plugin that you need to download it from the Webilia My Account page and install on your website. Learn more about Listdom installation. Also, make sure that the plugin is activated too.
License Activation
You need to activate the add-on license. You can find your license code in your Webilia account. Insert the license code in the license activation form and make sure it gets activated without any issues. If your license is expired or you don’t have a license code for any reason then you need to get one from Webilia. Learn more about Listdom products activation.
Add-ons Settings
Check the Listdom → Settings → Addons section to see if the feature you’re looking for has any options that need to be enabled.
Elements Deactivation
Each element in the listing details page can be deactivated on several levels. Ensure that the feature you are looking for is not disabled:
Listing Details Page: If the add-on includes elements to display on the listing details page, ensure they are enabled. Navigate to Listdom → Settings → Details Page → Elements to verify this.
Global Deactivation: To enable a section on all of the listings’ final detail pages, go to Listdom → Settings → Details Page, and under the Elements section find that section name. Click on the check icon ✓ to disable that section on all of the listings. Note: The section will remain on the Add / Edit listing page but won’t be displayed on the front end.
Frontend Submission Form Deactivation: To disable a field on the Add listing form of the Frontend dashboard, Navigate to the Listdom → Settings → General → Frontend Submission tab and disable that element.
👉 The Display options and the Frontend Dashboard are available in the Listdom Pro Add-on.
Page Builders Problem
If you’re using the Listdom Divi or Listdom Elementor add-on to design your listing cards or details page, you may need to update the styles and add the new widget from the recently installed add-on. For more detailed instructions, refer to the Divi Add-on Documentation or the Elementor Add-on Documentation.
